Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Judy Glover

Judy Glover

September 3, 2026

5  out of  5
rating by Judy Glover
"We have had State Farm insurance for almost 50 years, Mr Norris is a new agent for us, we are very pleased with the service that they have helped us with. New policy for our pickup truck or just renewing by phone Ms Hill has processed our payments and sent out paper receipt quickly. She is always very helpful in answering our questions since our services are with this new agent. We wouldn't go anywhere else."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Sharon Kilpatrick

Sharon Kilpatrick

September 1, 2026

5  out of  5
rating by Sharon Kilpatrick
"Austin was very helpful getting our vehicles insured. I was actually at the dealership getting a car when I called him and told him I would like to be covered before I left the car lot. In just a few minutes Iwe had the car my husband's truck and renters insurance. He made sure we had what we needed in just a few minutes."
We responded:
"Thanks so much for the fantastic rating, Sharon! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Stacey Allen

Stacey Allen

September 1, 2026

5  out of  5
rating by Stacey Allen
"Austin is so dedicated and helpful. Above and beyond doesn't even begin to describe it. He saved us over $70 a month on our auto policy. The icing on the cake is everyone in the office is so friendly. Please give him a call."
We responded:
"Thank you so much for the 5 stars, Stacey! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Anna Prestage

Anna Prestage

September 1, 2026

5  out of  5
rating by Anna Prestage
"Austin Dinsmore is such a valuable asset to this business. He genuinely cares about others and has a sincere desire to help people. He consistently goes above and beyond each day to make sure clients feel supported and understood. Highly recommend Austin!"
We responded:
"Hi Anna, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Wyatt Norris, Your State Farm Agent "
Profile photo of Sherri Colms

Sherri Colms

August 27, 2026

5  out of  5
rating by Sherri Colms
"Bailey was so helpful!"
We responded:
"Sherri, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Steven Mifflin

Steven Mifflin

July 29, 2026

5  out of  5
rating by Steven Mifflin
"Great to work with!! Saved us so much on our insurance! Thank you so much!"
We responded:
"Steven, thank you for the amazing review! Our Muscle Shoals insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Wyatt Norris, your State Farm Agent "
Profile photo of Christopher Louis

Christopher Louis

July 8, 2026

5  out of  5
rating by Christopher Louis
"Ask for Austin dinsmore"
We responded:
"Christopher, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Rachael Lee

Rachael Lee

July 6, 2026

5  out of  5
rating by Rachael Lee
"Amazing service from Austin! Can not recommend him enough. He went above and beyond to sort out what we needed.
Friendly and super efficient throughout the whole process."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Shorydouken SMFT

Shorydouken SMFT

July 1, 2026

5  out of  5
rating by Shorydouken SMFT
"Fantastic, reached out after policy changes and got our rates significantly lowered. Really appreciate the reaching out and communication. Would recommend."
We responded:
"Shorydouken, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Wyatt Norris’s Team!"
Profile photo of Starla Hallman

Starla Hallman

June 27, 2026

5  out of  5
rating by Starla Hallman
"Super friendly, great person to talk to just in general, great personality"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Wyatt Norris’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Erin Clark

Erin Clark

June 26, 2026

5  out of  5
rating by Erin Clark
"I just had the best experience purchasing car insurance. Never thought I would say that. Austin was super friendly and knowledgeable and helpful and it literally took maybe 5 minutes to set up. Thank you so much for making the process so simple and for saving me so much money."
We responded:
"Erin, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Wyatt Norris’s Team!"
Profile photo of Anthony Morrow

Anthony Morrow

May 29, 2026

5  out of  5
rating by Anthony Morrow
"Saved a good amount of money on my car insurance and my home insurance. Austin was very helpful in helping me find the right coverages at the prices I needed ."
Profile photo of Shannon Craig

Shannon Craig

May 29, 2026

5  out of  5
rating by Shannon Craig
"Wyatt has been most helpful in helping me meet my insurance needs."
Profile photo of Crystal Davis

Crystal Davis

May 22, 2026

4  out of  5
rating by Crystal Davis
"Good service. I would like to get my homeowners insurance bill mailed to me. Very pleased otherwise."
Profile photo of Phillip Lindsey

Phillip Lindsey

May 20, 2026

5  out of  5
rating by Phillip Lindsey
"This is a wonderful establishment! Austin Dinsmore is a fantastic agent and helped me save $131.00 when I switched over my car insurance! Quick and professional and always there when I have questions! I truly cannot sing enough praises for Austin and this whole branch they are amazing 10/10 would recommend!"
Profile photo of Jilliane Angel

Jilliane Angel

May 14, 2026

5  out of  5
rating by Jilliane Angel
"Exceptional customer service and very thorough with my quotes, details, coverages. Immediately switched from another insurance provider to this agency. The savings alone are worth being with this agent.. Thank you so much for your time and service."
Profile photo of Stormie Lee

Stormie Lee

May 12, 2026

5  out of  5
rating by Stormie Lee
"Great customer service!"
Profile photo of Kim McIntyre

Kim McIntyre

May 11, 2026

5  out of  5
rating by Kim McIntyre
"Cindy is most helpful with my payments and questions. She is quick to respond and always goes above and beyond to help."
Profile photo of Zach

Zach

May 8, 2026

5  out of  5
rating by Zach
"Austin Dinsmore Was a ton of help and he saved me a ton of money swapped insurance over and now I’m paying the same price I was for one vehicle for two now!!"
Profile photo of Angela dorsett

Angela dorsett

May 8, 2026

5  out of  5
rating by Angela dorsett
"Absolutely wonderful service. Very caring and understanding. Helped me save a ton on my car insurance."
Profile photo of Trey Nichols

Trey Nichols

April 22, 2026

5  out of  5
rating by Trey Nichols
"Absolutely fantastic agency! Austin is extremely helpful and has gone above and beyond for us to make sure we’re taken care of, both in coverage and cost. I couldn’t recommend Wyatt Norris State Farm enough!"
Profile photo of Janet Mendoza

Janet Mendoza

April 21, 2026

5  out of  5
rating by Janet Mendoza
"Austin has been such a great help and a true example of a problem solver. My family and I were struggling to pay our previous insurer $800 a month. Now that we’re with State Farm only paying $500"
Profile photo of Ethan Chandler

Ethan Chandler

April 21, 2026

5  out of  5
rating by Ethan Chandler
"Austin was a fantastic help!"
Profile photo of Jay Steele

Jay Steele

April 2, 2026

5  out of  5
rating by Jay Steele
"Austin Dinsmore save LS me almost $100/month compared to what I was paying and I’ve got way more coverage! Highly recommend using them!"
Profile photo of Kimberly Holladay

Kimberly Holladay

March 27, 2026

5  out of  5
rating by Kimberly Holladay
"The agents at this location are very knowledgeable and helpful. They take their time and discuss all possibilities available for their customers. It was a super easy and they saved me money as well as getting me better coverage. Great Job!"